Troubleshoot NFS

NFS's roles in FOG

NFS is used to transfer images to and from hosts in FOG, and is used on both the host and server. The server's setting file controls what files & directories are exported, and their options. NFS allows writing to the /images/dev directory and allows reading from the /images directory. During imaging, the host mounts either /images/dev (for capturing an image) or /images (for deploying an image).

During capture, FOS (fog operating system) captures images to: /images/dev/<MAC Address Of Client>

During download/deployment, NFS downloads images from: /images/<Image Path>

Please note that FTP is used to move images from /images/dev to /images. Also note that an imported directory can not be re-exported. For example, if you have a remote share mounted to your FOG server, you cannot export this directory via /etc/exports for imaging purposes. If you'd like your storage to be remote, an additional storage node or an FTP & NFS capable NAS device must be used.

Testing NFS

Using a FOG debug deployment for testing (easy & quick way)

The first thing we must do is create a test file that we use to test with. On your FOG server:

echo 'This is the text I use to test with.' > /images/test.txt

Select the problematic client from your Hosts list in the web UI, Choose "Basic Tasks", then pick download. Create an immediate debug task. See picture below:

At the client, if it did not WOL, turn it on. After the client shows options on the screen, you can press [enter] twice to be given a command prompt.

You first need to create two directories to mount to:

mkdir /images
mkdir /images/dev

Next, we will mount to FOG's remote image directories like this:

mount -o nolock,proto=tcp,rsize=32768,intr,noatime x.x.x.x:/images /images
mount -o nolock,proto=tcp,rsize=32768,intr,noatime x.x.x.x:/images/dev/ /images/dev

Next, we will execute a command that will test the NFS aspects of deploy and capture at the same time. We will attempt to read /images/test.txt and write that file to /images/dev/test.txt

cp /images/test.txt /images/dev/test.txt

If you recieved no errors, you're probably good to go. You can confirm all went well by looking at the contents of the moved file:

cat /images/dev/test.txt

Using a separate Linux machine for testing (hard & long way)

below r3472 (1.2.0 is below r3472, if you're above this, proceed to 2.2.2)

inside /etc/exports on the FOG server, Set the fsid for /images to 0 and /images/dev to 1

sudo vi /etc/exports

instructions on using Vi: Vi

Save that, exit that, then run this:

exportfs -a

Restart NFS and RPC (see services below)

After restarting NFS and RPC, proceed to the steps just below:

r3473 and above

The first thing we must do is create a test file that we use to test with. On your FOG server:

echo 'This is the text I use to test with.' > /images/test.txt

At the CLI of the separate Linux machine:

Create local directories

mkdir /images
mkdir /images/dev

You can configure the mounts for the /images and the /images/dev directories of your FOG server on your separate Linux machine by executing these two commands:

mount x.x.x.x:/images /images
mount x.x.x.x:/images/dev /images/dev

Next, we will execute a command that will test the NFS aspects of deploy and capture at the same time. We will attempt to read /images/test.txt and write that file to /images/dev/test.txt

cp /images/test.txt /images/dev/test.txt

If you recieved no errors, you're probably good to go. You can confirm all went well by looking at the contents of the moved file:

cat /images/dev/test.txt

NFS & RPC / Portmap Service

Fedora 20/21/22/23/24 & CentOS 7

NFS Status:

systemctl status nfs-server

(should be on and green, no errors, and enabled)

The restart command is most useful, if any errors are encountered during manual start/restart, they are displayed.

systemctl restart nfs-server

Enable NFS on boot:

systemctl enable nfs-server

RPC Status:

systemctl status rpcbind

Restart RPC:

systemctl restart rpcbind

Enable RPC on boot:

systemctl enable rpcbind

Ubuntu

NFS status:

sudo service nfs-kernel-server status

The restart command is most useful, if any errors are encountered during manual start/restart, they are displayed.

sudo service nfs-kernel-server restart

Enable on boot:

update-rc.d nfs-kernel-server defaults

RPC status:

sudo service rpcbind status

Restart RPC:

sudo service rpcbind restart

Enable RPC on boot:

update-rc.d rpcbind defaults

FOG's web console NFS settings

Applies to FOG 1.2.0 and up.

Inside of here:

Storage Management -> [YourStorageNode] -> Image Path

This is the actual path of the images directory on the storage node. In a basic installation, the storage node is hosted on the FOG server itself. The image path should be reflected inside of the /etc/exports file (See NFS Settings below).

Most commonly, the image path is simply:

/images

NFS Settings File

The primary NFS settings file is located here:

/etc/exports

To view the contents of the file:

cat /etc/exports

On a standard FOG install where everything is self-contained on one system, it should look like this:

/images *(ro,sync,no_wdelay,no_subtree_check,insecure_locks,no_root_squash,insecure,fsid=0)
/images/dev *(rw,async,no_wdelay,no_subtree_check,no_root_squash,insecure,fsid=1)

To edit the file:

sudo vi /etc/exports

Instructions on using Vi: Vi

Creating & verifying .mntcheck files

.mntcheck is a hidden and empty file that a FOG client uses during image capture and image download/deployment to verify an NFS share is mounted correctly.

To create these files, on the FOG server:

touch /images/.mntcheck
touch /images/dev/.mntcheck

Verify these files with:

ls -laR /images | grep .mntcheck

This should return two results. One for /images and one for /images/dev

Permissions should also be set appropriately for these files. See the permissions section.

Disable & Verify Firewall

Fedora 20/21/22/23

Disable/stop Firewall

systemctl disable firewalld.service

systemctl stop firewalld.service

Can be undone with "start" and "enable".

Check Firewall in Fedora 20/21/22/23

systemctl status firewalld.service

Fedora 16

Add /bin/bash to /etc/shells as the vsftpd yum install does not do it correctly causing tftp timeout message

Debian/Ubuntu

sudo iptables -L

If disabled, the output should look like this:

Chain INPUT (policy ACCEPT)
target prot opt source destination 

Chain FORWARD (policy ACCEPT)
target prot opt source destination 

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

Disable Ubuntu Firewall

sudo ufw disable

Disable Debian Firewall

iptables -F
iptables -X
iptables -t nat -F
iptables -t nat -X
iptables -t mangle -F
iptables -t mangle -X
iptables -P INPUT ACCEPT
iptables -P OUTPUT ACCEPT
iptables -P FORWARD ACCEPT

Other debian settings:

/etc/hosts.deny

This setting in the above file will deny traffic from any source except locally:

ALL:ALL EXCEPT 127.0.0.1:DENY

Comment out this line like so:

#ALL:ALL EXCEPT 127.0.0.1:DENY

Windows 7

Start -> Control Panel -> View by "Small icons" -> Windows Firewall -> Turn Windows Firewall On or Off -> Turn off all three.

Configuring firewall on Linux

To set the firewall for Linux to only allow what is necessary, please see the FOG security article.

Permissions

For the purposes of this article (troubleshooting), the /images directory should have 777 permissions set recursively.

You can do that like this:

chmod -R 777 /images

Common problems and fixes

My problem isn't in the WiKi!

If you have a problem with FOG, or have a solution to a problem with FOG, please visit the forums for help or to report your solution. We try to keep the WiKi updated with things found in the forum. You can visit the forum here: FOG Forums

Image Capture: Error Checking Mount

The Client mounts the NFS share successfully but throws an error while checking the mounted Share.

* Preparing to send image file to server 
* Mounting File System......................................mount:ser.ver.ipa.ddr:/data/images/dev/ failed, reason given by server: Permission denied 
Done 

* Checking Mounted File System ........................ 
########################################################################################### 
#                                                                                         # 
# An error has been detected                                                              # 
#                                                                                         # 
########################################################################################### 
 
Fatal Error: Failed to mount NFS Volume. 
 
########################################################################################### 
#                                                                                         # 
# Computer will reboot in 1 minute.                                                       # 
#                                                                                         # 
########################################################################################### 

The error in FOG 1.3.0 is "Could not mount images folder (/bin./fog.download)" as pictured below.

In the folder on your server, check for the .mntcheck files. If these are not there then perform the following commands [Linux Systems Only]

touch /images/dev/.mntcheck

touch /images/.mntcheck

If still receiving the same error message after perfroming the above commands, you may need to edit /etc/exports to include your new mount point, i.e. /data/images and /data/images/dev with corresponding permissions.

See following examples of /etc/exports:

Example 1

/images *(ro,sync,no_wdelay,no_subtree_check,insecure_locks,no_root_squash,insecure,fsid=0)
/images/dev *(rw,async,no_wdelay,no_subtree_check,no_root_squash,insecure,fsid=1)

Example 2

/data/images *(ro,sync,no_wdelay,no_subtree_check,insecure_locks,no_root_squash,insecure,fsid=0)
/data/images/dev *(rw,async,no_wdelay,no_subtree_check,no_root_squash,insecure,fsid=1)

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